Your safety is our priority
On this page you will find all the important information related to the Covid-19 situation and your stay at our resorts
Notice
Our company is doing its best to guarantee safe and carefree skiing adventures in our resorts without depriving you of your comfort seriously. Should you have any questions, please read the FAQ section below on this website or don´t hesitate to contact us.
Guarantee of money refund to credit
Learn more Cancellation of reservation without obstructions and a guarantee of money refund to credit for the season pass. Free of charge.
Online - the best choice
Online booking is not only the most comfortable method but also the best solution for ordering and paying for our services.
Strict hygiene measures
Each of our resorts operates according to strict hygiene rules. Frequent disinfection of the rooms, distances, the necessary covering of the face and other measures will ensure trouble-free skiing.
Daily disinfection
Keeping a distance
Face cover
Cashless transactions
It is good on the slope, it is healthy on the slope.
We believe that skiing in the fresh air in nature with plenty of vitamin D and a lot of exercise will help us after months spent at home. Physically and mentally. We look forward to seeing you in the winter season 2021/22.
View ski pass eshop Answers to the most frequently asked questions about the COVID-19 situation
No, don´t worry. We don´t have a crystal ball, but we can guarantee that every ski pass that you don´t use due to COVID restrictions will be returned in the form of credit to your GOPASS account. And once the situation gets better, you can choose a substitute ski pass. As far as Smart Season Passes are concerned, these will work similarly. Depending on the length of the ski season, the duration of the restrictions and the number of your skiing days, you will have the right to be compensated. Our Smart Guarantee has already been introduced but if you haven´t noticed it yet, please read more on: https://www.jasna.sk/informacie/informacie/faq/sikovna-garancia
Yes but scarves and neck warmers are also considered airways covering and we wear them constantly, don´t we? Kids up to 6 years don´t have to follow this rule, but we recommend protecting them as well. Let´s be responsible to each other so that we can ski together as much as possible.
All our employees are tested regularly. At the beginning of each working day, everybody has their temperature measured. And if somebody gets in contact with a positive person, they are sent home to be quarantined in front of their TV. To protect the health of our employees, we have really strict rules.
If all precautions are respected, skiing is absolutely safe as it is a non-contact sport performed in fresh air. Cableway transport is as safe as all other public transport. Let´s protect each other and everything will be alright.
Skiers respect limits. They cross only their own #zima2021
Of course, there are disinfectants at disposal everywhere
Not completely but if possible, we will create take-out windows so that you can warm yourself up properly but in accordance with precautions of the public health authorities, of course.
Public transport will be at disposal but based on the current epidemic precautions that apply to individual countries. To read more about the ski bus operation, please check the website of the resort where you want to go.
www.tmrhotels.com.
Each country has different anti-Covid-19 precautions. Check the websites of the Ministry of Foreign Affairs for more details regarding safety precautions in individual countries: https://www.mzv.sk/cestovanie-a-konzularne-info
We got you this winter. We guarantee a full money refund - free of charge.
Pandemic precautions are changing from day to day now. Every country has other rules as for accommodation establishments. To read the latest updates, please visit www.tmrhotels.com
We hope that the situation in individual countries will improve thanks to responsible approach and we can offer safe skiing adventures in our resorts again.
If the situation in individual countries improves, ski schools will be opened. If you want to improve your skills or register your kids, please contact the ski school that you are interested in.
Yes, once the situation in individual countries improves, ski rentals will be opened. So feel free to forget your ski boots at home, your ski goggles at the car park and your cap on the ski piste. Like always!